GWAVA is a filter for infected and over-sized emails coming into our GroupWise system. It looks for potential threats being sent around through email and decides whether or not it is safe enough to release to the recipient.
Spam can sometimes be structured like a legitimate email, and some legitimate emails (especially mailing lists) can look like spam if they contain particular words or have many external links. GWAVA is a filter that learns and refines itself with every new message. In the earlier stages, it needs to be taught what is a good email, and what isn't. Our filter is running well at the moment, but if a new style of spam emerges, or a new "safe" mailing list is created but shows the typical signs of spam, then the filter may take a few days to understand and properly block/allow the patterns of this new type of message.
Here's a link to the GWAVA Spam Filter.
Once in, you need to log into the system using your GroupWise Email account, followed by @law.anu.edu.au and your GroupWise password (e.g. John Smith would log in as firstname.lastname@example.org)
Well firstly, DON'T PANIC! It's fine. Spam may occassionally get through the filter again even though GWAVA has learned that some are infected or over-sized. This is because spam email "creators" are getting smarter about their creations and finding ways to bypass email filtering systems.
Have a look at the folders in GroupWise (mailbox, sent items, trash, etc) - there is one named "Cabinet". Inside the Cabinet, you will find a folder named "Spam". Drag and drop your spam emails into here - it gets rid of your spam, plus it helps to train GWAVA to block that type of message in the future.
Please note! This folder is strictly for real spam. Occassionally people will stick in legitimate emails from places like Amazon and HeinOnline, which only serves to teach our filter to block emails that other people might have actually subscribed to.